WHAT WE RATE
Zoobop’s brand score, simply put, is a numerical
measure on how a brand performs on its ethics,
policies, sustainability and eco-footprint. The score is
based on a wide range of criteria namely the usage
of possible carcinogens, environmental footprint,
cruelty-free practices, labelling transparency, ethics
in sourcing & community impact.
We have created the zoobop brand Score to help consumers
make better, safer, more informed choices while buying
personal & household products. We have scored more than
3500 brands globally and our platform has taken over 4 years of
research to build.
The zoobop score provides transparent information on a brand
ethos and its footprint following these four key metrics of
concern to consumers:
- personal safety
- the environment
- transparency
- Animals
Zoobop scores each of these criteria, so users can see how a
brand fares on each independently and see the collective
aggregate score of the brand. We are transparent about what
we find. Each source and process is listed below in detail.
It is important to note that the Zoobop score gives negative
marks to brands that greenwash or make false claims and we
give positive points to brands that contribute to society in both
small & big ways.
Personal Safety
- Ingredient check - We check the risk of published ingredients in
products (across all SKUs) of a brand. Each ingredient is cross
checked against documented evidence of toxicity, health
implications or allergen factors. These are highlighted in Red,
Yellow and Green for users to easily see if they are High, Moderate
or low hazard levels. For the curious user, a simple tap on the
ingredient will explain its usage/ harm in layman terms.
- Sources for global standards on ingredient toxicity is taken from
the EUs ECHA program, California Safe Cosmetics Program,
Proposition 65, Safe Cosmetics EWG, The David Suzuki Foundation,
Women’s Voice for the Earth, BCPP
- Certification - If brand is certified Natural or Organic - and if they
are accredited by the certifier to carry their logo.
Environment
- Ingredient & disposal - Types of ingredients in products (across
all Skus) used and how these translate as grey waste. For the
curious user, a simple tap on the ingredient will explain its usage/
harm in layman terms. Types of packaging used, management of
micro plastics, deforestation impacts and disposal.
- Sources for global standards on ingredient eco toxicity is taken
from the EU's ECHA program, California Safe Cosmetics Program,
Proposition 65, EWG, The David Suzuki Foundation, Plastic Soup
Foundation
- Supply chain - Certain ingredients like Palm Oil and derivatives
can be dirty if they are not sourced sustainably. We check for
transparency in the supply chain for these. Certification if claimed
are checked with their certifiers, such as Responsible Supply Palm
Oil (RSPO)
- Energy use - If a brand uses alternate sources of energy in their
manufacturing, offices or any production facility
- Certification - If a brand is BCORP or if the brand carries any eco
certification, it is checked and verified with the accreditor.
Transparency
- Labelling - Many brands tend to reveal only “key” ingredients and
do not practice a 100% labelling transparency with full ingredients
mentioned on the product label and their website. Zoobop scores
a brand based on how transparent it is.
In addition, some brands are evasive and non-responsive even
when asked simple questions about ingredients in products. It is
important for brands to let consumers know what's in the products
they are using. This must be the core of any Brand ethos and cannot
be used as an excuse to not reveal what's inside.
- Human rights - the implementation of policies to protect workers'
rights throughout the supply chain, for example, child labour,
forced labour, gender equality, and fair trade. The publication of
supplier lists and tracking of subcontractors. Many ingredients in
personal care can have issues of child labour (example Mica) or
unfair pay (example Shea).
- Certification - We check for certifications in supply chain for
ingredients like Mica and Shea which have issues of child labour
and fair trade and can be sourced unethically. Certification if
claimed are checked with their certifiers, such as Responsible
Mica Initiative, Global Shea Alliance.
Animals & Ethics
- Testing Policy - Implementation of policies to ensure animal
welfare. Brand ethics vis a vis cruelty free/ animal testing by 1st,
2nd or 3rd parties. Lack of cruelty free policies or vague policies
are highlighted too.
- Marketing - A brand’s commitment to sell products in countries
where testing is not required as per law.
- Animal derived ingredients - We mention all possible animal
derived ingredients used by a brand (across all SKUs). And
mention use of cruelly procured / derived ingredients. For the
curious user, a simple tap on the ingredient will explain its usage/
harm in layman terms.
- Certification - False use of accreditor logos is seen widely now a
days. And zoobop brings that information to users. Certification if
claimed are checked with their certifiers, such as The Leaping
Bunny, PETA, CCF (now now Cruelty Free International)
HOW WE RATE
In the Zoobop brand rating system, public information
is collected and compared with the criteria listed above.
Additional information on each finding appears under
the following icons, which can be explored in depth under
Why this Score? on each brand's page.
We gather our data primarily from leading industry standards,
third-party certifications, additional publicly available reports
by brands and their parent companies.
Our process
1. Zoobop Identifies personal & household brands to rate
globally, with priority given to user requests, to brands with
the largest market share, brands that are likely to rate
highly, and those that cater for diversity.
2. We segregate the brand depending on its size, popularity
and global presence.
3. Public company information is gathered from a
brand's own website and from labels on its products.
These findings are then run through our various checkers.
4. Information that is lacking, unclear or that which is not
found is clarified through a round of Q&A with the brand.
Here we check on the brand’s response to customer
queries and their eagerness to give honest and
transparent answers when asked.
5. Our team validates the collected data through
internal automated validation and analyst review,
including cross-checking with certifiers and verifying all
claims.
6. Our trademarked bop tool calculates each brand's
score in relation to the following four key categories: toxicity,
environment, animals, and honesty.
For each rating, we present a text summary, an analysed verdict
is delivered after checking all the data.
7. Our ratings are reviewed periodically, including
when a brand changes its public disclosure, policies,
formulation, etc. A brand’s score can always increase and
decrease as it improves or worsens its footprint.
Please refer to our FAQs for additional information.
The score
Brands are rated from 0 (terrible)
to 5 (excellent). Overall ratings are
derived from an average of the
brand’s scores for each key area
(personal safety, the environment,
ethics and transparency)
• 4.6 TO 5 = excellent
These brands demonstrate excellence in all criteria. They are
typically very transparent, and have both strong policies and
fair practices and are determined to only sell sustainable
products.
• 4 TO 4.5 = very Good
These brands adopt policies and practices to manage multiple
material issues across their supply chain and are often
demonstrating leadership in one or more areas.
• 3.6 TO 3.9 = Good
These brands are largely good, with the exception of some SKUs
which may have questionable ingredients. They may not have a
certified fair trade supply chain for all ingredients.
• 3.0 TO 3.5 = Fair
These brands are doing well on one or more criteria, but they are
lacking in other criteria.
• 2.0 TO 2.9 = Poor
These brands may not be doing enough to have a clean
footprint, and may be performing poorly in most criteria.
• 0 TO 1.9 = V.poor to terrible
These brands score extremely badly on all criteria, human eco
and ethics. And should be clearly avoided.
Data Sources
Key data sources of the zoobop rating system are:
1. Brand and parent company reporting (including Q&A)
2. Third party reports and indices
3. Certifications, accreditations and other standards systems
Brand and Parent brand
Brands and parent companies' publications such as their
websites, annual reports, and sustainability reports are taken
into account in the rating system. Only data that is cross
checked used in the rating system.
Some parent brands provide certifications to their umbrella
brands, such as cruelty free policies, but some umbrella brands
may follow different ethical practices than the parent group.
These findings are noted in our data.
Data collected on global brands that tend to have different
sustainable practices in different parts of the world are reported
accordingly. These may include formulation, packaging,
disposal and greenwashing practices.
Govt & Non - Govt Third-party reports
Our ratings are based on credible independent rankings of
brands that address a significant subset of the material issues
we consider, including the accuracy of information they publish
and what we discover.
The ratings also take into account reports of significant issues
following investigations by organisations both Govt and Non-
govt such as Transparency Act, Fair Trade, WVE, The Eco Forum ,
Greenpeace, & EPR Mandate violations.
Certifications and standards systems
A variety of certifications, accreditations, voluntary standards,
and code of conducts (standards systems) have emerged to
address the issues relevant to personal care and household
brands.
Each standard system works in a different way. Some apply to
products, some to manufacturing or other facilities and some
are designed to be adopted by a brand and applied to all or
part of their supply chain. Zoobop reviews each of the
standards systems to identify their scope and assurance
methodology in order to assess how that affects the score of a
brand that is certified by or complies with, their standard
system.
When rating brands, we check the following certifications,
accreditations, standards, programs and guidelines.
- LEAPING BUNNY
- PETA
- CCF ( now Cruelty Free International)
- RSPO
- CSPO
- RMI
- ECOCERT COSMOS ORGANIC
- ECOCERT COSMOS NATURAL
- NATRUE
- BDIH
- INDO CERT
- UK CERT
- USDA
- 360 BIO CERT
- SOIL ASSOCIATION ORGANIC
- ACO
- NOP
- EWG
- MADE SAFE
- GLOBAL SHEA ALLIANCE
- FAIRTRADE
- B CORP
- FSC
- PLASTIC SOUP
- TERRACYCLE
Our Development
zoobop aims to partner and affiliate with all major
stakeholders in sustainable beauty. The idea is to
create one platform as a global resource for users to
conveniently check and find better alternatives.
Further, we want to make brands think about
formulating better, safer, cleaner products as more
customers will demand them.
“Bop it before you shop it is our mantra”, for you to
make informed purchases for a better you and a
better earth.